Read Recent Air Conditioning Reviews from Northeast Florida Heating & Air Customers

Professional and reliable. The technician arrived on time and communicated all findings. Our family will continue to trust NE Fl with out hvac needs.

On time (in fact, earlier than expected). Neat, personable, knowledgeable, fast but thorough.

Great service, thanks! Technician was very professional and efficient!

J P was very thorough and pleasant to talk to. Really enjoyed his presence to make me understand what was going on.

Joel was very informative and helpful.

Whew! What a relief! Air is back on thanks to Northeast Fl Heating&Air. Great 2-man team replaced the coil that went bad Wed pm. Replacement ordered yesterday, installed first thing this am. As always, great response and great techs. We’re long-time clients for a reason!

Wonderful technicians

Mike and Kevin both were very professional over the phone and in person. Did not try to up sale services that were not needed.. would recommend to family and friends

Dustin was on time and even worked outside in the rain. He diagnosed the problem quickly and gave me an estimate before he started the work.

Great timely service. Very responsive.

Dylan the technician arrived quickly to help with a leaking drain line. He was informative and thorough.

Great experience with JP. Thank you for the professionalism!!!!

Service was fast. The technician was knowledgeable and professional. My A/C is blowing cold again. Thanks again for taking care of us.

Faye was great personable on phone. Dave tech super nice and quick thank you both for the excellent service. Great staff… Bill Cruz

Have used them for years. Always responsive and fair. Reasonable prices and excellent technicians.

They are responsive and a good value.

Excellent service, explained problems and options

The first impression is the person answering phones. It was a good impression. The woman was clear, polite and knowledgeable. Fortunately they had an open time slot the same day. The technician was polite, clear and shared information on the AC unit as I asked , having no prior experience myself. Fortunately again, the part needed was in the van, he installed it and was on the road in 45 minutes. The price seemed reasonable to me as well. I will definitely use them again.

I was very happy with Dave

Fast service when it was needed.

Jeff and his assistant were courteous, friendly, and totally professional. Both gentleman are dedicated to performing their tasks with quality and efficiency and are a total asset to Northeast Florida Heating & Air. It was a pleasure to meet these gentleman and watch their attention to detail, their excellence in the performance of the task at hand, and listen to some pointers that will keep my unit operating at optimum efficiency. This was an outstanding experience to meet these gentleman and THANK YOU FOR AN OUTSTANDING JOB. Terry LaBiche

I cannot recommend this business highly enough. They are 6 stars out of 5. We used them in Jacksonville and they saved me again on a Friday night quickly, inexpensively in Middleburg!

Took care of my issue in a timely manner. Dylan was professional and thorough. Thank you

In an out quick. Did good work, as far as I can tell.

What a great service from calling it in to get it done in a few hours. Dylan did a phenomenal job he was very friendly, quick on finding the problem and replacing what was broken. Thank you so much!!

Thanks for the great job

Extremely professional. Top quality business. Great communication.

Service call

Dylan P. And his assistant was very professional and informative. They were in and out in a timely manner and our A/C unit it 100% again. Thank you Northeast Florida Heating and Air conditioning.

From the initial contact setting up my Service appointment to the Technician showing up doing his job......all went smoothly start to finish. Prompt, courteous service, arriving as scheduled and professional Technicians.... No complaints. I Reco to anyone out there looking for Service on their HVAC System.

I called for a quote. Dan was professional, courteous, and I was well informed. Looking forward to doing business with the company.

WOW! Northeast is Amazing! They are very professional, knowledgeable, and friendly. The prices are reasonable and the best for your buck. I had 3 different companies come out and northeast was the only one that found the problem and was able to fix it and kept it in my price range. I will definitely only be using them from now on. Highly highly recommend.

JP came out and analyzed our problem when no one else would come out. It was simply a clogged drain, he got things going again and we are very pleased with the service.

Dave did a great job!!

I was very happy with Kevin, the service technician.

This was a service call for a brand new unit that I had installed on May 20th. Reason for the call was that my house was not cooling at the temperature set at. My old unit cooled my house at 77. The new unit is set at 76 and its not cool the house. Dylan did a fine job checking everything out and explaining it to me in detail. And its funny that i received this survey for this maintenance call. I never received a survey for the actual installation of the new unit.

Needed an estimate.

JP was wonderful. I know if I have any more issues to call them back

J P was very thorough and pleasant to talk to.

Wonderful service...Thank you ❤️

Great Company. always friendly, always on time, always fix the problem.

Very good service thanks

Highly recommended! This is a Great Company. They’ve done numerous jobs for me and my customers with excellence and professionalism.

Very responsive, professional, and thorough.

Alex was right on time. Diagnosed the issue and had the AC back up and running in no time.

Dave was excellent found the problem within five minutes and completed the repair quickly. Would highly recommend this company.

The technician came 10 minutes early and with my tight schedule is critical. Fast, efficient, professional, and communicated everything needed. Please make him my permanent tech going forward

Technician was very professional and efficient!

JP was very nice and knowledgeable. He came on time and and all of my questions. Thank you. I recommend NFH and Air for their service.

Fast service Friendly

Alex was great. My air and heat quit working on the coldest weekend and he came immediately and got us up and running. He was very friendly and very knowledgeable. I was so very pleased with your company. I would and will recommend to everyone. Thank you for your great service.

An incredibly wonderful company to work with- quick, reliable, and helpful!! Had a completely new unit installed and ducts cleaned and cant be more happier with the results. Incredibly kind staff and professional. Thank you for saving us from this heat!

Professional nice caring people and good technicians

From the initial contact setting up my Service appointment to the Technician showing up doing his job......all went smoothly start to finish. Prompt, courteous service, arriving as scheduled and professional Technicians.... No complaints. I Reco to anyone out there looking for Service on their HVAC System.

Dylan was great!

Positive:Punctuality,Quality,Responsiveness,Value

Thank you for servicing our A/C unit in our business. Your technicians are very polite and professional and we are very satisfied with the work they did.

Absolutely amazing and honest company. Have been prompt and professional in all aspects. Fair prices and genuine technicians. Thanks for everything, guys.

We had Jacob out to our home at 9pm Saturday and he was very professional, I appreciated his knowledge and efficiency, if I need an AC guy again I would ask for him

Amazingly quick response on a weekend; great brainstorming over the phone; personalized service on Monday. Will always be my go-to guys.

Really was a great experience for me. My AC went out Sunday night, Dustin came Monday morning and was very knowledgeable telling me what was my problem. Tuesday when I got off of work I had a brand new AC unit installed. Would defiantly recommend this company to others

Dustin came and explained to me clear as daylight concerns I had with my unit. Will save money to replace it. Thank you for your time and help.

My A/C went out on a Wednesday evening. I was able to reach North Florida Thursday morning and they were there by 1 pm that day. They not only fixed the problem but also offered my husband helpful hints to avoid having the same issues occur again. I would highly recommend this company!

NEFHAC installed a new unit for us and from our sales assoc., Matthew Colley to the installers, Matt Puckett and Dustin Bowers, we had a more than pleasant experience. Everyone was very kind, polite, respectful and punctual. The job was done efficiently and in a timely fashion. Our home was left as clean as it was when they arrived. I will definitely use NEFHAC for any future heating & air needs. A special thank you to John & Lisa James Wade💕

WOW — Unbelievable — THE BEST A/C repair experience I’ve had in Jacksonville. Quick to answer the ‘help’ call. Prompt to arrive and fix the unit. VERY Knowledgeable service tech (Dustin!) and CARING office staff (Kim and Fay). GREAT. GREAT. GREAT pricing. *** I’m never going anywhere else. Really!!! ***

Honest. Prompt and did all he could to satisfy us. Would use again

Experience from beginning to end was positive . Jacob diagnosed the problem, gave us an estimate what the fix would cost. that was too expensive for a 13 year old unit, so we opted for a new unit. I was given 4 brands with pros ans of each. I chose what I believed to be the best fit for our home, given its square footage and options offered. The new unit was installed the very next day. I did not seek estimates from other companies as I have been satisfied with this company for 19 years, and see no reason to change. If there were a checklist which which to rate categories, all rating would be 5he highest scores possible.

I called Northeast Florida with what I thought was an emergency noise. They had a representative out to my house within the hour. THANK YOU

Courteous, competent, thorough.

Very professional staff from start to finish. They treat you as if you are family and explain every step of their process. They do not try to upsell you on items that you don't need and are very honest and upfront. You get your money's worth when you have them handle your heating and air needs. I had to replace my entire unit and and when my new unit was installed it looked 10 times better than the original installed unit. THIS COMPANY IS A SIX STAR COMPANY IN MY OPINION AND I WOULD NOT ONLY RECOMMEND THEM BUT WOULD USE THEM AGAIN AND AGAIN. Special thanks to Dustin and the install crew who's names escape me at the moment but made my unit look outstanding.

Knowledgeable tech, polite and was in and out of my home without leaving a mess. Took time to explain things and answer my questions. Would highly recommend.

My 20+ year old HVAC system gave up the ghost. Because i have a service contract with NEFH&AC, i called them. New system installed a day later. 🤩 I went ftom SEER of 4 to SEER of 14. Expecting MAJOR savings from JEA! Also lovelovelove new thermostat & being able to set it from phone. Very pleased by everything but the old one going belly up right when it did. But that's the way of things, isn't it?

Awesome service. The Tech (Dustin) took the time to answer all my questions and concerns. Well educated man with the heating and AC field. Thank you

Our heat went out on Wednesday night and I called Northeast FL the next morning. They quickly sent a technician (Dustin) to our home to inspect our system and as we feared we were in need of a new AC unit. Dustin answered all the questions we had and explained the many different problems with our current unit. The crew came out the next day and installed the unit and so far we are loving it. We opted to add the air purifier and I can already notice a big difference in our air quality.

My furnace died & had to be replaced. It went smoothly from the first minute to the last. Very nice & accommodating workers. Very neat. Thank you.

Dave, from Northeast Florida Heating & Air, is the best. Knowledgeable, thorough, and friendly. Had a serious issue with mold build-up in my air handler. He disassembled the unit, clean it, treated the interior with germicide, re-taped tears in ductwork, re-assemblked, and set-up the system/thermostat. I would definitely recommend NEFHA.

Punctuality for the installation and great customer service.

Punctuality for the installation and great customer service.

Northeast Florida Heating and Cooling has serviced all of our air conditioning and heat pump needs and requirements for probably 20 years. In all that time, they have been prompt to schedule and respond to an appointment, always treated us with courtesy, consistently provided us with knowledgeable service and always found the most economical solution to our needs. We give them 5 stars, and recommend them highly to anyone.

Tech was friendly and timely and extremely helpful. Would definitely recommend. He found our problem in 5 minutes and had it fixed. Didn't try to find a more costly solution. I appreciated that.

Prompt response. Very friendly and professional service. Turns out we needed a completely new system. We had a couple options we wanted to look at with the new system. Ultimately, it wasn’t cost effective to go with our original thoughts but our techinician Dustin listened to what we wanted and was able to come up with a very good solution. NEFHC has also done service work me previously and we got the same great service at a reasonable price.

Appreciate the personalized touch provided by NEFLH&A and the professional technicians who service our system.

Very good company. Very friendly and reasonable.

Have been with Northeast Heating & Air for 30 years. Professional, courteous, and always eager to help. Excellent company.

We had Northeast Florida Heating and air come out to change some ductwork in the attic. Josh did a great job & was very respectful. We definitely recommend this company.

Everything. Customer service, courteous,knowledgeable. The entire staff is very professional.

Dustin came out to us and I was immediately impressed with his knowledge of HVAC. He was patient with us and very respectful. He got the system back on track in no time at all. I recommend this company highly.

Technician was excellent.

I started with making an appointment on a Sunday, unfortunately they're closed so I didn't expect any quick response. They called me to make my appointment for the next day. Awesome! Daniel showed up on-time between 8 and 830 like I was told. Excellent! He quickly assessed my problem and fixed the issue (which was just to add more freeon). He also answered all my questions and made it easier for me to understand. Thank you Daniel for your good customer service. This here is the business to use if your a yelper and read these reviews. When the time comes for needing repairs I will be calling them again.

I was highly impressed with the pride and the knowledge that the technician showed when he was working on my system. I would highly recommend Northeast Florida Heating and Air to all my friends and family. Thank you very much.

Highly recommended! This is a Great Company. They’ve done numerous jobs for me and my customers with excellence and professionalism.

your technician 'Dave' was wonderful, knowledgeable and courteous, answering all my questions and working efficiently . . . you got the part I needed for my unit and installed it quickly . . . you are coming back to do one more job for me, and I highly recommend you to all . . . thanks, J

I can’t say enough good things about this company. Josh and Seth were great, I really appreciate them being willing to stay late to get things wrapped up. The poor guys got there at 7:40am and didn’t leave until 9:00pm, due to thunderstorms delaying them. Matthew was great, sold me exactly what I needed and was eager and willing to answer any and all of my thousands of questions. Very professional and courteous company, right from the initial call all the way through install. Prices were very fair and transparent, and they had me scheduled and installed next day. Fantastic company! Thank you guys.

Unbelievable experience! A/C stopped working on a very hot Saturday, so we called the office & left a voicemail. Our service technician, Daniel, returned our call in 10 minutes. Even more amazing, he arrived at our home in about 30 minutes...He had us up & running again in about an hour. Exceptional service!! Would never consider calling any other HVAC company other than Northeast Florida Heating & Air....Great job, Daniel, & the entire team... THANK YOU!!

They went above and beyond to make sure we had our system as soon as possible. Very courteous and polite.

The service technician Dustin Bowers was excellent. Knowledgeable and professional. You could tell he enjoys what he does gor a living. He was able to answer all of our questions and provided us with other information we did not know to allow our final decision. NEF air is lucky to have him.

This is the best AC company I have ever used. Mike C., Dustin, and Matthew went above and beyond to make sure everything was perfect and it is. I'm glad to be apart of the Northeast Florida Heating and Air family. Thank you!!!

I had all my AC duct work replaced also had some Supply returns installed. Chris did an excellent job was very friendly and knowledgeable my only concern was they could have sent two guys over and had the job done in half the time. Definitely would recommend them to all my friends.

Great customer service. Professional and courteous. Mike and Chris did a awesome job.

Great customer service, have dealt with other companies, but never had the professionalism like the way your company has provided. I would definitely recommend. Thank you very much for your service.

I highly recommend Northeast Florida Heating & Air for all your heating services. They are a quick, dependable, and very professional company and they truly care about your needs. I will only use Northeast Florida for all future service needed.

Northeast fl heating & air fixed my AC. Very fast turnaround time and affordable! Tracey was so helpful and genuine! Thank you all I will definitely be sending my friends and family to you for any similar needs

Service was swell

Awesome company!

Shoutout to Tracy she is the most amazing person! They recently fixed our AC for this blazing summer coming soon! I couldn’t have been more satisfied! Don’t forget the best technicians at Northeast Florida Heating And Air!

Garrett came out and found the issue with my unit 2 other techs couldn’t find. He came out on his weekend off and had a great attitude!

Husband works for company and speaks nothing but how much he loves this company. Very proud of him but most of all I'm glad Northeast Florida gave him the opportunity to have him as a employee

The NEFHA team was great... from the customer service in the office to the technician in the field. Everyone was knowledgeable and professional. I will definitely use them again!

NEF and A was great. Dustin did a great job analyzing the issue first, the two installers were professional and courteous, and the supervisor Matthew even came by and we were able to talk a bit and get my other questions answered. Although it’s not great to have to spend this kind of $, it’s nice to know I have the right system for my house and had it installed correctly. I would definitely recommend this company for your Cooling/heating needs.

Installation of new unit. They were on time and very courteous. They cleaned up after themselves and educated me on maintenance. Highly recommend.

Awesome company, they do great work!

Amazing AC company

Everything went well with financing and scheduling. The only thing that went wrong was that our phone line was cut during installation. However, we were able to get it back up with no charge. All of those involved in the purchase and installation were very friendly and professional. I would recommend their service to anyone who asks.

We have had to call twice when our air conditioning suddenly went out. The office staff was so friendly and helpful. Both times someone was sent immediately. They fixed our unit quickly and at an affordable price. They are definitely our top choice when it comes to our heating and ac needs.

Great customer service and company!

Northeast Florida Heating and Air has unbeatable service! My A/C went out and they came out the same day to fix it. The office assistant, Tracy, is so friendly and got my appointment scheduled right away! Highly recommended!!

Affordable and the best custome service!!!!

Friendly and efficient staff. Knowledgeable and helpful and was very happy with the services provided! I will always rely on Northeast FL heating & air!

Great service and quick responses